Frequently asked questions

Leasey is a modern subletting platform built to replace chaotic Facebook groups with verified users, structured listings, and secure in-app messaging. We create accountability and trust through identity verification, clear listing requirements, and built-in communication tools.

Leasey is currently available in select major cities including Chicago, New York, Los Angeles, and Miami, with additional cities launching continuously based on user demand.

No. Leasey is a neutral platform that connects renters directly. We do not take ownership of listings, manage properties, or act as intermediaries in lease agreements. All arrangements are made directly between users.

Unlike Facebook groups, Leasey requires identity verification for every user, enforces structured listings with photos and dates, provides secure in-app messaging, and maintains accountability through formal sublet requests and reviews. No more sorting through spam or unverified posts.

Yes. Leasey supports both room listings and entire unit listings, clearly labeled to avoid confusion. When creating a listing, you specify whether you're offering a private bedroom in a shared apartment or an entire unit.

No. Messaging between users is completely free and happens securely inside Leasey. You can reach out to any listing owner without any cost.

Every listing requires photos (minimum 3), rental price, availability dates, location details, unit type, and a description. This ensures transparency and helps renters make informed decisions.

Yes. You can edit your listing details, update photos, adjust pricing, or change availability dates at any time from your profile.

Users verify their identity through Leasey's verification flow, creating accountability and trust across the platform. Our team reviews each submission to confirm identity before granting full platform access. This keeps bots and scammers out.

Yes. Both people listing sublets and those searching for places must complete verification. This mutual accountability creates a safer environment for all users.

Unverified users have limited access to the platform. They cannot message other users or submit sublet requests until they complete the verification process.

Yes. Browsing listings and messaging is completely free. There are no fees for listing, messaging, or completing sublets. Some advanced features may be introduced later for power users.

No. Leasey does not charge service fees, booking fees, or commissions. The rent you see is the rent you pay directly to the listing owner.

Leasey does not process payments. All financial arrangements are made directly between users. We recommend discussing payment terms clearly and documenting everything in writing.

Leasey reduces scams through identity verification, structured listings, required photos, and in-app communication that avoids off-platform payments. We create accountability through formal sublet requests, messaging history, and mutual reviews after completion.

Report suspicious activity immediately through the listing or user profile. Our team reviews all reports and takes action against fraudulent accounts. Never send money outside the platform or without proper documentation.

Absolutely. We strongly encourage in-person or virtual tours before committing to any sublet. Use Leasey's messaging system to coordinate viewings and ask questions.

Leasey is designed to reduce risk, not add pressure. If issues arise, use the in-app messaging to document communication. For serious disputes, contact our support team at support.